Guest reviews of Holiday Inn Resort The Squire At Grand Canyon By Ihg Tusayan
Here you can find verified reviews our users posted on this website
Justin
4 months ago
The bowling alley and game room were huge hits with the kids. Food options were pricey and not great quality. Indoor pool was nice for evening entertainment. Wi-Fi was spotty in our room, a bit frustrating at times.
Ronald
5 months ago
The hotel is very close to the Grand Canyon, which is a big plus. The rooms are dated and my AC was noisy. The bowling alley and game room are fun for families. Prices at the on-site restaurants felt higher than expected for the quality.
James
6 months ago
Great location for Grand Canyon access. Rooms are clean, spacious, and comfortable. Staff deserves praise—especially Rosie at the gift shop and Robert during breakfast. Their positivity shines through. Amenities cater well to families: pool, arcade, and evening s’mores were hits with kids. Free coffee and water were appreciated. prices are steep, common across parks. The arcade card was a nice touch but not useful for adults. While staff attempted to assist, better handling of noise complaints is necessary. A solid stay, but a bit pricey with a few management improvements needed.
Mary
6 months ago
Comfortable beds, comfortable amenities with a lovely lobby to enjoy morning coffee and easy access to the Grand Canyon for breathtaking sunrises.
Nothing to improve.
Paul
7 months ago
I had an amazing stay in a spacious Deluxe King Suite with a jacuzzi and awesome amenities! The location near the Grand Canyon is unbeatable—just a short drive away! Plus, who can resist free s'mores by the fire? Fun times all around!
Strongly recommend! ❤️😍
Elizabeth
7 months ago
The shuttle to the Grand Canyon is right outside, like a VIP pass to nature. The indoor pool is a perfect hideout for kids, and the gym is bright and huge, just like my dreams of fitness.
The coffee machine situation could use a manual in every room.
Alfred
8 months ago
Clean rooms with comfortable beds. Parking is limited and hard to find.
David
9 months ago
I felt like a real adventurer with all the activities nearby. The staff made me feel like a VIP. The room was cozy and the food excellent.
I enjoyed others trying to enter my room early morning and rude encounters. How delightful.
Mabel
9 months ago
I loved how convenient it was, just a 5-minute drive from the south entrance to the Grand Canyon, and we enjoyed the nearby attractions like the Grand Canyon IMAX Theater and Little Colorado River Overlook, making our strolls super enjoyable and memorable. the room was a bit outdated and the restaurants on site closed early, so we had to find dinner elsewhere.
Alexander
9 months ago
The indoor bowling alley and arcade were fantastic distractions during the cold days. Our room was comfortable, but the bathroom cleanliness left something to be desired, and the AC was loud. The disturbed sleep from rowdy guests at 3 AM was frustrating, especially since the front desk didn’t seem to notice. On a brighter note, the breakfast was excellent, and the staff, particularly in the morning, were friendly and efficient. with limited housekeeping and erratic water temperature, I left with mixed feelings. The location near the Grand Canyon was a highlight, though.
Stephen
10 months ago
great location, comfy rooms, friendly staff
John
11 months ago
Indoor pool was nice and spacious. Breakfast was chaotic and staff wasn't friendly. Loved the live music events in the evening.
James
11 months ago
Squire Resort at the Grand Canyon offers spacious and spotless rooms with very comfortable beds. The convenient location makes visiting the Grand Canyon effortless. Enjoy relaxing by the lovely indoor and outdoor pools, and don't miss the helpful staff, especially Cody at the Desert Lounge, who provided fantastic tips.
Darren
11 months ago
They spent hours splashing around and having a great time. The games room was also a favorite, providing endless entertainment for the whole family.
For dads it would be great to have a larger variety of kid-friendly food options at the on-site restaurant.
Jack
11 months ago
The room was spacious, featuring two comfortable queen beds and a large bathroom with a tub. Temperature control was an issue; the room felt unusually warm during our winter stay. Noise levels fluctuated, with sounds from vehicles and foot traffic occasionally noticeable. We had a microwave and fridge, but the fridge wasn't plugged in upon arrival. Housekeeping was inconsistent, with only one cleaning during our five-night stay. Outdoor amenities, like evening s'mores, added charm. While convenient to the park entrance, parking was sometimes difficult due to non-guest vehicles occupying spaces.
Joe
11 months ago
Clean rooms and friendly staff make your stay great. They have a nice pool and a little shop for snacks.
It wasn’t cheap, but it still felt worth it.
Jim
1 year ago
I can't believe we got double charged, and now $415 is missing from our vacation budget! We were assured it wouldn’t happen, but here we are, waiting for some corporate person to sort it out. Total nightmare!
Lee
1 year ago
My friends and I had a blast using the hotel's games room and hanging out by the outdoor pool. The fitness center was lit too, kept us active during our vacay!
Wish there was a bit more nighttime entertainment for us party-loving teens! .
Alexander
1 year ago
Location was amazing, only a 5-minute drive to the Grand Canyon, and parking right in front of the room made it convenient like a motel but with hotel quality. The lobby and on-site souvenir shop added to the welcoming atmosphere.
Gym was disappointing with poorly maintained equipment and a lack of water for morning showers. Breakfast experience was chaotic with unfriendly staff, extra charges not clearly communicated, and a lack of organization.
John
1 year ago
First off, I have to say the location of the hotel was fantastic. It was super convenient and only a short drive away from Grand Canyon National Park. Plus, they had an amusement arcade with some really cool game machines, which was a fun surprise. On the downside, the room itself was a bit of a letdown. It felt dated and dark, like it hadn't been renovated in a while. The lack of a kettle was a small inconvenience, and finding peanuts on the floor next to the bed wasn't the best first impression. The pricing also seemed a bit steep for the quality offered. Now, onto the staff. Ty at the front desk was a gem , super friendly and helpful during check, in. The service from Rick was also top, notch. the communication regarding room types and fees left much to be desired. In terms of amenities, the outdoor pool was a nice touch, and the gym facilities were decent. The live music and s'mores in the evenings were a fun touch. But the outdated equipment in the gym, lack of water in the morning, and chaotic breakfast service were areas that definitely needed improvement. my experience at The Squire had its ups and downs. While there were some highlights like the location and friendly staff members, the outdated rooms and lackluster amenities left room for improvement. Would I stay there again? Probably not, unless some changes are made.
John
1 year ago
the room was large and well-kept, with plenty of facilities available depending on the season. although we couldn't enjoy the pools and hot tub due to snow, the check-in and check-out process was smooth, and the staff was friendly. the location was convenient, with a short walk into town and easy access to the grand canyon. the property offered free smores and had a variety of family-friendly activities, making it an enjoyable stay.
Nothing all excellent 😊
Alan
1 year ago
The proximity to Grand Canyon Desert View Watchtower exceeded my expectations, making it a convenient choice. The free shuttle service from the National Park Service was a pleasant surprise, ensuring easy access to the area's attractions. Additionally, the 24-hour front desk and facilities for disabled guests were commendable.
Limited dining options and expensive meals. Noise transfer from hallway and neighboring rooms.
Donna
1 year ago
Great pools and activities. Staff could be more accommodating.
Jake
1 year ago
The room was comfortable and clean with nice bedding.
Wifi hardly worked, forcing us to use the lobby instead. Service was slow and rooms were not well maintained.
